BBVA joins KPMG Spain today and anticipates the announcement of the end of the state of health alert with a hybrid work model in which up to 40% of the working day can be worked remotely and a minimum of 60% online. face-to-face In addition, teleworking can be done from two different addresses.

The financial institution is one of the first large companies in Spain to definitively commit to telecommuting. Bank employees will be able to take advantage of this measure whenever possible depending on the nature of the position and will be able to telecommute up to 40% of their time, with great autonomy to organize themselves even on the same day and being able to distribute that percentage on a quarterly basis. The bank will allow you to do so from two different addresses within the national territory. The entity will sign new contracts with its employees in Spain to adapt them to the Teleworking Law. BBVA thus anticipates the announcement of the end of the state of health alert by implementing a work model based on flexibility, conciliation and trust in its workforce.

The entity has permanently opted for the hybrid work model (face-to-face and remote) throughout the Group, and will adapt it to local regulations and the needs of each country. “We firmly believe that providing our workforce with flexibility in the way they work increases their level of satisfaction and their commitment,” says Carlos Casas, Global Head of Talent and Culture at BBVA. “Since September 2021 we have tested this model to extract lessons learned and improvements that have led us to the current proposal,” explains the manager.olidated within the company, were limiting meetings to 45 minutes or giving flexibility in entry and exit times. “This new step positions us in the same line as innovative companies recognized worldwide and leaders in attracting and retaining talent. At BBVA we were already pioneers in the elimination of status symbols, of offices and in the implementation of agile ways of working”, says the manager.

BBVA was one of the companies in Spain that previously allowed its employees to work from home when the pandemic began and that has maintained a voluntary face-to-face work scheme in central services for the longest time. The months of the pandemic have made it possible to massively test this flexibility with good results in terms of employee commitment and productivity, as reflected in the internal surveys of the workforce, in the interviews with the global managers of each area and with the Talent directors. and Culture of all countries. “What our employees value most is flexibility with clear rules, where everyone knows what is expected of them. In addition, we have seen how the level of commitment of the workforce improves because, fundamentally, it allows them to reconcile better”, says Casas.

“During these months we have asked our employees and in the different surveys that we have carried out, they have pronounced massively in favor of greater flexibility and mixed models”, comments the manager. Specifically, in a recent survey on teleworking carried out among more than 4,500 Group employees, 92% stated that they would not like to return to a fully face-to-face work model. Along these lines, 85% of the employees declared that the hybrid model allowed them to better manage working time and 95% helped them reconcile their personal and professional life.

These analyzes have also revealed a series of key points for the proper implementation of the model on which the entity is already working: “We have carried out an important exercise to adapt the dynamics and work spaces, as well as the technical needs, which We will continue to expand and improve.”

All these measures are part of the bank’s strategic priority of having the best and most committed team. The entity will continue to develop tools that help the management of team leaders in terms of evaluation, monitoring or new incorporations (‘onboarding’), strengthening personal relationships, interconnection between teams, as well as the promotion of a shared culture and sense of belonging.

This pioneering teleworking initiative will be implemented in the rest of the countries where BBVA has a presence, it will be adapted to local regulations and adjusted to the needs of each country.