How to Protect your Account from the “Zoom”

Zoom has been a recent phenomenon that runs the risk of fleeting success. The well-known video calling application, which manages more than 200 million registered users, has promised improvements in its security and privacy after discovering some holes in recent weeks. One of them will be that starting this Saturday, it will require the use of default passwords for all videoconferences, the company explains in a statement. One of the ways to join a call is personal meeting identifiers (PMI), which lead to virtual rooms permanently reserved for a user. But there are other measures to have a robust profile.

Set a password

The use of passwords is necessary for digital services. It is, at the moment, one of the safest measures to contain attacks, but not all of them are adequate. To create it, it is recommended not to reuse it from other platforms or the email manager. It must contain upper and lower case letters, as well as other special characters. It is also not a good idea to include personal data such as your name or date of birth.

Each Zoom meeting is based on a 9-digit meeting ID. If that identification is made public in any way or the “trolls” find it with a simple web search, they can appear in their chats. From Zoom they assure that it is important to “secure any meeting with a password so that only guests with a password can join the meeting.” These passwords can be set for individual meetings or can be enabled at the user, group, or account level for all meetings.

Require authentication
Another measure to protect conversations from outsiders is to avoid open public meetings. When only authenticated users are allowed to join, they must have a Zoom account and be registered to join a meeting. “Authentication,” the company says in a statement, “helps ensure that only authorized attendees can join the meeting.”

Require a registration
In addition to implementing a prior authorization to join a conference. With Zoom you can, among other things, ask guests to register in advance with their name, email and additional information. “This provides a layer of security for the meeting without forcing participants to have an account,” they say from the company.

Enable waiting rooms
It is possible in turn to have some control over the users. To do this, we recommend setting up a waiting room, a great resource to protect any meeting because it is “a virtual waiting area that prevents people from joining until they are admitted,” says the company. In this way, meeting hosts and co-hosts can admit everyone from the waiting room all at once or individually. For guests who wish to call by phone, it is possible to obtain in advance the phone number they will use. Hosts can only see users by their phone numbers, and in this way, they can admit only waiting users from the waiting room.

Add watermarks
Although it is not exactly a measure of protection for the user, it is for the content presented, which may be of interest to professionals. Hosts can enable a watermark to protect the privacy of confidential information shared during a meeting.

Lock the meeting
After all the guests have joined and the meeting has started, it is possible to lock the meeting to prevent someone else from joining. This option is inside the security icon in the meeting controls. To do this, click on the option “Manage participants”, go to “More” and then “Lock meeting”.

How to change the password
1.- Sign in to “My profile”.

2.- Scroll to «Login password» and click «Edit», which is on the right.

3.- Enter the old password.

4.- Then enter your new password twice to confirm. It must be at least 6 characters long and you cannot only consecutive characters (123456 or abcdef). Once everything is done, click on “Save changes”.


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