Ryanair Faces Strikes in Spain and Four Other Countries Next Weekend

Ryanair crew members have called a 24-hour strike on Monday from June 24 to July 2, in full summer operation. Affected passengers are entitled to compensation of at least 250 euros and a refund of the amount of the ticket and the expenses they may face as a result of the flight cancellation.

However, they are not the only rights they have, so we consulted with the experts what claims consumers can make.

Compensation from 250 to 600 euros depending on the distance of the flight
Facua reminds users that European Regulation 261/2004 establishes a series of compensations in the event of flight cancellation. Thus, article 7 of the regulations states that passengers will receive “compensation worth 250 euros for flights of up to 1,500 kilometers, 400 euros for intra-community flights of more than 1,500 kilometers and for all others between 1,500 and 3,500, and 600 euros for the rest of the flights”.

The association also reminds the airline that a judgment of the Court of Justice of the European Union (CJEU) of April 2018 determined that a workers’ strike is not considered within the concept of “extraordinary circumstances” -which exempts from delivering the amounts-, Therefore, the company cannot refuse the compensation that is required of it.

Customers can also see what the passenger’s rights are in these circumstances on the aviation safety website of the Ministry of Transport, Mobility and Urban Agenda with the State Aviation Safety Agency.

If the airline gives two weeks notice, it does not have to compensate
As exceptions, the airline must not provide such compensation if it informs users of the cancellation “at least two weeks in advance of the scheduled departure time” or “is informed of the cancellation two weeks in advance and seven days before the scheduled time of departure and are offered alternative transportation that allows them to depart no more than two hours before the scheduled time of departure and arrive at their final destination less than four hours before delay with respect to the scheduled arrival time”.

Nor if they are notified “less than seven days before the scheduled departure time and are offered to take another flight that allows them to depart no more than one hour before the scheduled departure time and arrive to its final destination less than two hours behind the scheduled time of arrival.

To request it, users must go to the official Ryanair website or at the company’s counters located at the airport.

If you offer alternative transportation, you can reduce compensation to 50%
Pursuant to article 7, the company could reduce these compensations by 50% if it offers an alternative transport to the passenger with a difference in arrival time with respect to that of the initial flight “which is not greater than two hours, for all flights of 1,500 kilometers or less. You can also do it in the case of “not exceeding three hours, for all intra-community flights of more than 1,500 kilometers and for all other flights between 1,500 and 3,500 kilometers” or “not exceeding four hours” for the rest of the flights.

The Court of Justice of the European Union (CJEU), in addition, has a public document with outstanding judgments on the rights of passengers, and where a judgment of May 2017 is collected that the right to receive these compensations is extended to those cases in which the flight is not cancelled, but suffers a delay of more than three hours from its arrival at the final destination.

Reimbursement of the ticket and other expenses such as hotels and organized trips
In any case, Facua points out that those affected by possible cancellations will always have the right to a full refund of the ticket “in seven days”, or to an alternative transport to the final destination, according to the provisions of article 8 of Regulation 261/2004.

In addition, users may also claim any other type of damage, regardless of its nature, that they may have suffered as a result of the cancellation, such as hotels, organized trips, connecting flights and even moral damages for having lost their vacation or part of it. of them, among other possible assumptions.

If the cancellation occurs close to the departure time of the flight, the association recalls that article 9 of European regulations obliges airlines to offer affected passengers “sufficient food and refreshments”, accommodation in a hotel if necessary and transfer from the airport to said hotel.

Reviewer overview

Ryanair Faces Strikes in Spain and Four Other Countries Next Weekend - /10

Summary

Ryanair crew members have called a 24-hour strike on Monday from June 24 to July 2, in full summer operation. Affected passengers are entitled to compensation of at least 250 euros and a refund of the amount of the ticket and the expenses they may face as a result of the flight cancellation.

0 Bad!